OpenCart Founder Daniel Kerr Ripped Me Off
Here is just a short overview of how the owner of opencart Daniel Kerr ripped me off and why opencart sucks.
First of all I have been using opencart for a couple of years and bought many extensions from the opencart store. Recently I bought 2 opencart extensions that did not work, I tried contacting the developers several times over a few weeks & I heard nothing back from them. So I put a dispute in with paypal.com explaining to them the situation and not even 5 seconds later I get an email from opencart that my account has been banned & I can no longer download any of my past purchases or get any updated modules that I had previously paid for and had no problems with before. I called paypal & they couldn’t believe opencart would do that & gave me an instant refund on the 2 opencart modules I had problems with originally. Then Daniel Kerr emails me saying I should never have gone through paypal for my refund & I should have contacted him first. So of course it doesn’t say that on his site unless he changed it now,I am like to him how am I suppose to know this, so he starts calling me names in the email & basically laughing at me that I will never get the rest of my money back for the opencart extensions I had previously bought or have access to them and how I just lost hundreds of dollars now. All I wanted is access to the modules I did buy to keep up with updates and this guy is a totally arrogant, he has no clue on customer service, he just could not believe I put in for a refund with paypal for 2 opencart extensions that did not work! My advice to anyone considering opencart, move on to another free opensource shopping cart like Prestashop which has a load of features that opencart does not have and is miles ahead in innovative features.
So thanks Dan for opening my eyes to prestashop, and hopefully I can open other prospective small business owners to use Prestashop instead of opencart plus I can do a lot more things with that software than your software and plus a lot more features are included for free & you won’t be getting my 20% profit off all the opencart extensions I was buying anymore. Dan if you don’t like this blog, sorry man, I have all your emails from you to prove everything I am saying here on what happened. So buyer beware of opencart.
Coming soon, more reasons why opencart is inferior to most free opensource shopping cart systems.